Truth. It seems to be one of the hardest things to winkle out of anybody selling anything over the phone. Try asking for a definitive answer to the question “what is the actual price?” when you’re talking to someone about funding and buying a van on HP or lease.

My tip to you is always ask the price of the van. That way, you know how much you are funding. Let’s face it, why should you not know. The only reason somebody won’t tell you or will dance around the answer is because they don’t want you to know. They don’t want you to know how much mark up or commission or fees or charges they are making out of you on top of the advertised headline “Internet exclusive” price.

A decent and professional company will always give it to you straight and answer any question you’ve got. Seems to me that’s the difference with Crusader Vans. We will tell you the truth, the whole truth and nothing but the truth. Now that can be a risky approach, because it can make us seem more expensive at first sight. It’s like headline cheap flights advertised in the papers. It’s only when you try to book the flight that you find out the £30 ticket is just one way and doesn’t include taxes, airport landing fees, meals, baggage allowance, the seat, the plane, a pilot and the fuel!

When it comes down to it, dig around and get answers to your questions and you may actually find that what seems like the cheapest headline deal isn’t as kosher as you thought because of hidden balloons and terminal payments. And don’t be fooled by those words Balloon and Terminal payment. They mean the same thing – you will wind up owing somebody some money no matter how you cut it. Anybody who says you don’t is as informed and reliable as a cheap watch.

So hunt for the truth in Internet van sales. Get answers to all your questions before you commit yourself to a deal that seems too good to be true – because it probably isn’t.

Keith @ Crusader Vans

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